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OUR SPA POLICIES
The past two years have challenged us all. We're so grateful to be moving forward together with you to better times!
Susan Perry Skin Care continues to serve our cherished clients, newcomers, and loyal patrons with deep appreciation, and full attention.
During the past two years we were very liberal with our cancellation policy. We accommodated and forgave many missed appointments And we were
happy to do so, no matter what. Your well-being and peace of mind are most important. It's our goal to continue serving you with
excellence, knowledge and professionalism.
Now the time has come for us once again, to fully enforce our Appointment Cancellation Policy.
Please read it carefully and thoroughly. Refer to it whenever necessary.
We reserve and respect our precious time with you, and we know you reserve and respect the same in return.
Our APPOINTMENT CANCELLATION POLICY
Please provide current credit card information to book
and hold all appointments.
We require at least a 24 HOUR notice, before the actual time
of your scheduled
appointment,
to cancel or
reschedule your treatment.
We require at least a 48 HOUR notice, before the actual time
of your scheduled LASER
appointment, to cancel or
reschedule your treatment.
Appointment changes and/or cancellations can only be done via
a PHONE CALL to 508.746.0220 (not by text or email).
We DO HAVE VOICEMAIL ONLY that is monitored
on the days we are closed.
Without this advance notification from you, you will be
charged the full amount
of your booked service
or treatment. This includes missed
appointments
due to illness, or other circumstances.
Service and treatment prices subject to change without notice.
Gift Cards and Credit Cards may not be used for gratuities.
SpaFinder and SpaWeekly gift cards and certificates
may not be used for MedSpa treatments.
No cash refunds on products,
Merchandise Credit Only.
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